You can cancel or change your order any time up until 11am on Monday morning.
To cancel or remove an item click on the Shopping Cart at the top right of the screen, or go to your Current Order page, then click on the rubbish bin icon next to the item you wish to remove.
You can order weekly, fortnightly, monthly or one off. Simply choose the box or item you want to buy, click the Add to Order button, then select how often you would like it delivered.
Yes. Orders must be in place by 11am on Monday morning for delivery that same week. If you have placed a weekly, fortnightly or monthly order you can make any changes to your order up until this cut off time.
No. You can choose to have deliveries weekly, fortnightly, monthly or just once. Once you've set up the frequency of your order, we will keep delivering until you make a change to your order.
Our online ordering system allows you to order each individual box or item as frequently as you like. So, for example, you could order a vegetable box every week, a fruit box and eggs fortnightly and stock up on your groceries once a month.
You can place orders ahead of time too. For example you can order for a delivery in two weeks' time.
Simply select the box or item you would like, click the Add to Order button, then select the date and the frequency of delivery.
Community Farm staff work throughout the day, from the early hours delivering your produce through to the late afternoon. However, as a small company we are only able to provide customer services for part of each day.
Our customer service team are there to answer questions about box orders at the following times:
Tuesday to Thursday: 10am to 5pm
Friday: 9am to 3pm