You can make payment using credit or debit card.

You'll need to register your card details with us. We'll then take the correct payment from you each time an order is delivered.

When you register your payment details, we will process a £1 payment to set up your card. This will be immediately refunded to you. Your card details are then held securely.

Please note that it can take two to three working days for the charges to appear on your statement and remember to update your details if you get a new card.

You can register or update your payment card and view your payment history on the My Account > Payments page.

We are currently not accepting payments via Bristol Pounds. This is due to the transition taking place at Bristol Pound.

The prices of our boxes do not fluctuate throughout the year. 

Because the price of fresh fruit and vegetables is very much governed by seasonal changes and the weather, we work in harmony with the seasons when we select the produce for our boxes. This means we can offer the freshest produce at the best possible prices. 

The prices of some of the individual extra items may, however, be subject to change.

Delivery is free on all orders priced £9.95 and upwards. For smaller orders there is a £1 delivery charge.

We normally take payment 2 days before the box is delivered to you. 

At a cost of £35 a year, the Carrot Club entitles you to a 10% discount on all box and grocery orders.

To join the Carrot Club, if you are already a customer, go to My Account > Carrot Club and click the button to make payment with your registered payment card.

If you are not registered as a customer yet, you can tick the box to indicate you’d like to join the Carrot Club on our Registration Form.

The scheme does not give you any voting rights; these are only available to Investor Members.